J is for judgement.  I did judgement last time, but it’s a big subject so I’m going to do it again. Once, many years ago, I was training in mediation and practising active listening, doing rather well, or so I thought.  In this practice session, one of the parties was telling me how he had decided to deal with a matter with his manager, and I was telling him how great that sounded, how he’d acted with courage and integrity, all that kind of thing. The trainer told me I [...]