If you’ve volunteered to be a listener through the NHS Scheme or locally through a Mutual Aid group, this video should might help you collect some tips up your sleeve for the more challenging calls.
Active Listening in Difficult Times
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About the Author: Penelope Overton
Penelope is a life coach helping people uncover their questions, find the answers and get back on track. Her professional experience as a lawyer, a small business owner, a mediator and writer, together with her fair share of life’s ups and downs, means that she brings a uniquely practical, empathic and acute listening to the intricacies of your particular situation. To find out more about Penelope, click here.
