N is for needs, and in particular Maslow’s hierarchy of them. Depicted as a pyramid, broadly it’s based on the idea that every human being must have physical needs, such as warmth, food and shelter satisfied before you can start to worry about whether you’re in the right career. It’s a useful starting point for a getting ourselves to think and talk in the language of universal human needs rather than how we’d like everyone else to behave differently. The awareness of our and others’ needs is the starting point [...]